Hello People.
Hotmail and Live accounts are not receiving out Trance Moon Forum emails.
This is a new security system made by Microsoft to stop Spam emails wish (forums and other group message boards) has been included as Spam by Microsoft .

So , If you have an Hotmail account or Live please add the forum emails to your safe list.

forum@trancemoon.com
trancemoon@forumotion.com

(Internal message)
*This issue is with Microsoft's (hotmail & live) spam filter's, which have detected our emails as spam, and have now been blocked from their servers.
Forumotion cannot control this, and the cause off this is other forums sending spam, which I would assume, to provoke this.*

I recommend Trance Moon Members who are ussing (hotmail account) to change the email address to use in this forum and I DO NOT Recommend new users to use any HOTMAIL account !

Please follow the topic here:

http://help.forumotion.com/t103514-hotmailcomnomail

Kabbalien

Emails not accepting Trance Moon Forum News Letters:
* hotmail
* gmx
* yahoo
* live
* gmail

PLEASE ADD OUR EMAIL ADDRESS TO YOUR TRUSTABLE LIST:
forum@trancemoon.com

Unfortunately this Email accounts have blog mass emails by default.

These days in an effort to stop you from being bombarded with spam email most ISPs block mail from sources they are unsure about. Sounds good you might say. Well, yes for the most part it is but the flip side is that they also end up blocking mail that you actually want too.

For example say you turn up here and want to register an account but your registration email never turns up. Bummer, you cant get access to the site using that address and your forced to wander off empty handed or try a different email address.

or... you could try and white list our email
What is white listing and how to use it

In a nutshell, white listing is a method used to tell your email client or ISP that you are happy to receive and trust email from certain domains and addresses.

At Trance Moon we only ever send out mail from one of two email addresses so as long as you white list these you should be good to go and you will help teach your ISP that mail from is a good thing. This may even help future users avoid being blocked in the first place as we gain more trust with ISPs.

Forum@trancemoon.forumotion.com - all automated mails
forum@trancemoon.com - News letter send by me

In order to set up white listing find the email clients from the list below and follow the instructions to add both of our mail addresses.
Before we start

If you use software to protect you from spam such as boxtrapper then its essential you white list our email addresses before you try and register otherwise the automated registration emails we send to validate your account will not reach you and you wont be able to join.


GMail white list

First, if you find email from Trancemoon.com in your Gmail spam folder, select our email and click the 'Not Spam' button
Next, open an email that you have received from us
Click on the little down-pointing-triangle-arrow next to 'Reply':
Click 'Add trancemoon.com to Contacts list'

Yahoo! mail white list

You must set up a 'filter', but first:
If you find email from trancemoon.com in your 'Yahoo! bulk' folder, open the email and click 'Not Spam'
If you find mail from trancemoon.com in your 'Blocked Addresses' list, select the email and click 'Remove Block'

Now to create the filter:

Open Yahoo! Mail and click on 'Mail Options' in the upper right hand corner.
Select 'Filters' (in the bottom left corner)
On the Filters page, click 'Add'
Select the 'From header:' rule, and add 'contains' and trancemoon.com to match all mail from trancemoon.com
Click the 'Choose Folder' pull down menu and select ‘Inbox’
Pick the Add Filter button

AOL.com webmail white list

You must add forum@trancemoon.com
and forum@trancemoon.forumotion.com to your AOL address book as follows:

Search for email from us in the Spam folder.
If you find an email in the Spam folder, then open it and click the 'Not Spam' button.
Click the Contacts link (or open your AOL Address Book)
Click the +New button.
In the New Contact window, forum@trancemoon.forumotion.com into the ‘Primary E-Mail 1’ field
Click Another email, and enter forum@trancemoon.com into the E-Mail 2 address
Click 'Create'

AOL email client white list

New members: You must add forum@trancemoon.forumotion.com and forum@trancemoon.com to your AOL address book:

Click the Mail menu and select Address Book.
Wait for the 'Address Book' window to pop up, then click the Add button.
Wait for the 'Address Card for New Contact' window to load.
Once loaded, add our email address into the 'Other E-Mail' field.
Make our address the 'Primary E-Mail' address by checking the corresponding checkbox.
Click the Save button.

Existing members: If you are already a member but our mail isn’t getting through, the email may be in your AOL Spam Folder. Open web mail and look in your Spam Folder. If your find our email in your spam folder open it and click the 'This Is Not Spam' button. Then add the 'From address' onto your Address Book as outlined in the 'New Members' instructions above.

Hotmail white list

You must add forum@trancemoon.forumotion.com and forum@trancemoon.com to your 'Safe List' as follows:

First, if you find email from forum@trancemoon.com in your Hotmail junk folder, open the email and click 'Not Junk'
Next, check to see if trancemoon.com appears in the 'Blocked Senders' list. If so, select it and click on the 'Remove' button.
Next, open your mailbox and click 'Options' in the upper right hand corner
At the top of the page, click on the 'Junk E-mail Protection' link
Next, click on 'Safe List', which is down near the bottom
Copy and paste forum@trancemoon.forumotion.com where it says 'Type an address or domain'
Click the 'Add' button
Repeat steps 6. and 7. for forum@trancemoon.com

Microsoft Outlook white list

On the Tools menu, click Options
On the Preferences tab, click Junk E-mail
On the Safe Senders tab, click Add
Add forum@trancemoon.com where it says 'Add address'.
Add forum@trancemoon.forumotion.com in the same way.
Click OK

Mozilla Thunderbird white list

You need to add us to your address book, and set the Junk Mail Controls to white list your address book.

First, check your Junk folder. If you find email from forum@trancemoon.com, right-click on our email and choose 'Mark as Not Junk'
Next, click the 'Address Book' button
Highlight the Personal Address Book (left column)
Click on 'New Contact'
In the 'Contact' tab, set 'Email' to forum@trancemoon.forumotion.com
Set 'Additional Email to forum@trancemoon.com
Click 'Ok' and close the Address Book
From the main Thunderbird menu, choose 'Tools > Account Settings'
For each email account, expand the settings and choose 'Junk Settings' from the expanded account settings.
Ensure 'Personal Address Book' is checked under 'Do not mark mail as junk if the sender is in:'
Once you have done this for each email account, click OK

BlackBerry white list

Scroll up to message from trancemoon.com
Get to the field where our name is listed, click the Berry button and then click Show Address.
Select and copy the email address to the clipboard.
Go into Address Book and find the trancemoon.com
Select Save.
Click to edit it, and then click the Berry button to add another email address.
Paste it in and click Save

Comcast email white list

Sign into Webmail.
On the left navigation menu, click Address Book.
Click Add Contact.
Under the General tab, in the box under the Email Address, enter forum@trancemoon.forumotion.com
Repeat for forum@trancemoon.com
Click the Add button.
If you have enabled 'Restrict Incoming Email,' also do the following:
Select Preferences.
Select 'Restrict Incoming Email'. If Enable Email Controls is set to Yes, then you are restricting incoming email
Select Allow email from addresses listed below.
Enter forum@trancemoon.forumotion.com
Click the Add button.
Repeat for forum@trancemoon.com

Earthlink email white list

Click the Address Book button to open your address book in the browser.
Click the Add Contact button (if you use EarthLink 5.0 or higher, click the Add button).
Type in forum@trancemoon.forumotion.com into the email address slot and then click OK.
Repeat for forum@trancemoon.com

Verizon.net email white list

Go to your account and click on the Address Book link in the left column.
Select Create Contact.
The Add Address Book Entry screen appears. In the Email field, enter forum@trancemoon.com
In the Nickname field, type trancemoon.com
Select Save.
Do the same for forum@trancemoon.com

Apple Mail / OSX white list

First, if email from trancemoon.com ends up in your junk folder, highlight or open it and click 'Not Junk' at the top of your screen.
Go to 'Mail' > 'Preferences'
Go to 'Mail' > 'Preferences' Go to the Rules tab
Select Add Rule
Give this rule a name such as 'Email from trancemoon.com'
Create a rule that says 'If any of the following conditions are met: ‘From’ ‘Contains’' and then paste in 'trancemoon.com'
From the actions, select ‘Move message’ to mailbox ‘Inbox’.
Click 'OK'

Postini white list

Log into your Postini account
Look the Junk area
If you find email from trancemoon.com check the checkbox to select the email
Click the 'Deliver Selected' link at the top of the Junk screen
On the next screen, click the 'Approve Sender' checkbox next to the email
Click the 'Approve Selected Senders' button
Do the same for each email from trancemoon.com

White listing in other email applications & webmail services

If you use a Web mail system or email application not listed above adding forum@trancemoon.forumotion.com and forum@trancemoon.com to your 'address book', 'safe list', 'white list' or 'contact list' will usually work.

Also, check your 'spam', 'bulk' or 'junk' folder. If the email is there look for a way to indicate that it is not spam. For example by selecting the email and clicking a button such as 'Not Spam' or 'Not Junk'.

"Thanks to Looperman website for share this information:"
http://www.looperman.com